We have partnered with MDLIVE® to provide you with a faster way to receive non-urgent healthcare – telemedicine. Visit with a US Board-certified doctor by video conference or phone call right from your home, office or on the go for non-emergency medical conditions.

What is Telemedicine?

Telemedicine (also referred to as “telehealth” or “e-health”) allows a patient to contact and receive healthcare guidance from a doctor in real time using a smartphone, tablet, or computer. To access telemedicine, you'll need an online account. If you don't have one yet, register now.


When to Use Telemedicine Benefits

  • If your primary care doctor is not available
  • Instead of going to the ER or an urgent care center (for a non-emergency medical issue)
  • Traveling and in need of medical care
TIP: Take a peek at our infographic on ER visits to learn more

Cost of a Telemedicine Visit

  • Payment by credit card or your health savings (HSA) card will be required
  • Your visit will cost no more than $40 if you have access to our telemedicine program
  • There will be a $59 visit charge if you don't have access to our telemedicine program
  • Co-payment responsibility varies by group and plan
  • Our telemedicine service partner MDLIVE®, will know your co-payment amount when you contact them

Common Conditions Treated

  • Allergies
  • Asthma
  • Bronchitis
  • Cold & Flu
  • Constipation
  • Diarrhea
  • Ear Infections
  • Fever
  • Headache
  • Infections
  • Insect Bites
  • Joint Aches
  • Nausea
  • Pink Eye
  • Rashes
  • Respiratory Infections
  • Sinus Infections
  • Skin Infections
  • Sore Throat
  • Urinary Tract Infections
  • And More!

How to Register for MDLIVE®

How to Use MDLIVE®


Whether you have access to our telemedicine program through MDLIVE® will depend on the type of health plan you have. When you log into your Univera Healthcare online account, a “Telemedicine Visit” button/link will appear on the upper right corner of your screen. Click on the button/link to see if you have access to the program.