Component Title: GLO-Prospects-Managing Conditions-Chronic Complex Condition
Chronic & Complex Conditions
No one should have to face managing their conditions alone. If you or a family member are dealing with an existing chronic condition (e.g. asthma, diabetes or depression) or a complex chronic condition (e.g. HIV, cancer, stroke, spinal cord injury), we have resources to help you to better manage and understand your condition.
Our Member Care Management team offers you the opportunity to work directly with a nurse care manager. Our goal is to develop a partnership with you, the nurse case manager and your physician. Our team can help members understand their condition and treatment options, and encourage treatment plan adherence. There are no additional fees for participation.
Component Title: GLO-Prospects-Managing Conditions-Care Management with Wellframe
Care Management with Wellframe
Members can connect with a nurse right from their smartphone or tablet.
Members can Chat with our Care Team, a nurse care manager who can answer medical questions about their health conditions or help them manage their medications.
Members see a Checklist with a daily list of tasks to complete and helpful articles to read about their health.
Members can set up Reminders on their phone to help keep track of medications and appointments.
Component Title: GLO-Prospects-Managing Conditions-Mental Health & Substance Use
Mental Health & Substance Use
In addition to plan coverage for treatment of mental health and/or substance issues, we also have online tools (in partnership with New York State) that will help you to determine risk levels and the appropriate level of care for at-risk individuals. Support is there for you and your family with our network of mental health and substance use providers.