Update on Access to Urgent Care Centers
Please share this important update with your employees.
Effective February 28, 2013, Western New York Immediate Care will no longer be included in Univera Healthcare’s network of health care providers. Our health plan and this urgent care center have not been able to reach mutually acceptable terms to continue to serve Univera Healthcare members.
Univera Healthcare members should make every effort to seek care from, or coordinate their care through, their primary care physicians. When urgent care outside of an emergency room setting is needed, Univera Healthcare members can use the urgent care centers that are included in our network, including:
Please note that it is always a member’s responsibility to ask whether an urgent care center is part of Univera Healthcare’s network prior to any services being rendered. Non-participating providers may neglect to offer this information, leaving members responsible for higher out-of-pocket costs.
If you have any questions about this letter, or any aspect of your health insurance coverage, please call the Customer Service telephone number on the back of your member ID card.