Our programs provide interventions and educational materials to for members with conditions that can be significantly improved through self-care efforts. Our Member Care Management team is on hand to help members understand their conditions, inform them about treatment options when available and encourage treatment plan adherence. We provide programs for preventive health, chronic conditions, complex conditions and special programs. There are no additional fees for participation in these programs.
Care for members with long lasting or recurrent conditions
Our chronic care management programs offer your patients the opportunity to work directly with a nurse care manager. The goal is to develop a partnership with the member, the nurse case manager and the member’s physician, in order to maximize the member’s ability to control his or her chronic condition. Call our Member Care Management Team at 1-800-860-2619.
Care for members with potentially catastrophic illness
Our complex care management programs have been developed to assist patients with particular health conditions that require a greater intensity of management. Examples include cancer, HIV, Stroke, chronic pain, traumatic injuries and transplants. Call our Member Care Management Team at 1-800-860-2619.
Wellframe is a mobile app for your smartphone or tablet that connects you to a health plan care manager. Wellframe provides a direct connection to your care management team - a group of nurse care managers and other health professionals who are there to support you in feeling the best you can.
Whether your goal is to feel better by losing weight, eating healthier, or managing pain, your care team can help you get there.
Wellframe gives you health resources when you need them, at your fingertips.
Chronic condition support and a symptom-management line accessible 24 hours a day every day. Your patients can contact our 24/7 Nurse Call Line at 1-800-348-9786 (TDD/TTY 1-800-421-1220).