It's great to have you as a member and we look forward to being a trusted partner in your health care. We're processing your application from NY State of Health. Once complete, here's what you can expect.

Get Your Member Card

You will receive your member card and welcome letter by mail. Your new member card will show the start date of your coverage.


Set Up Your Health Savings Account

If you enrolled in a High Deductible Health Plan (Silver Select or Bronze Select), you can set up a pre-tax Health Savings Account (HSA) to pay for out-of-pocket health care expenses.

Thousands of Doctors & Hospitals


Coverage when You Travel

With Univera Healthcare, there's no need to worry about your coverage if you get sick or injured while traveling. We've partnered with MultiPlan to provide you with a robust, nationwide provider network. Search for a Provider.

If you have our prescription drug coverage and need to fill a prescription while traveling, you can use our National Pharmacy Network. There are more than 50,000 pharmacies that participate in your Univera Healthcare plan and will electronically file your prescription claim. This means less out-of-pocket cost to you, and less hassle because there's no need to fill out paperwork.

Manage Your Plan

Since you applied through NY State of Health, you need to return to the exchange to make any of the following updates:

  • Change your address, phone or email
  • Switch to another plan
  • Add or remove family members from the policy
  • Update your income
  • Cancel the policy

Access Online Tools

Once you receive your new member card, you can register for an online account to view your benefits, check your claims, enjoy discounts, and more. If you were a previous Univera Healthcare member, you can continue to use your existing username and password.

VitalizeSM

Vitalize, in partnership with Personify Health, is your digital home base for health and wellbeing. Get access to tools and support to make small, everyday changes in the areas you want to improve most. Visit our Rewards & Incentives page to learn more.


Access Discounts

Enjoy discounts on gym memberships, glasses/contacts, LASIK, and more.

Still Have Questions?

Get help and find answers in the Frequently Asked Questions. You can also find our Customer Care number on the back of your member card.

 

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