Premium Payment Information

As a member enrolled through New York State of Health, here is what you can expect.

To Start Coverage

1. You will receive your first medical and/or dental premium bill(s) by mail.

2. You must pay your bill(s) in full by the due date to start your coverage.

Pay Online Now. It's easy and secure. Use a credit card or debit card (MasterCard, Discover, Visa).

You'll need the subscriber information and premium amount due for the bill you're paying.

Mail your check and remittance in the return envelope. Payment must be received and processed by the due date.

The check should be made payable and mailed to:
Univera Healthcare - Direct
P.O. Box 5267
Binghamton, NY 13902-5267

3. Confirmation of your initial payment will appear on your next invoice.

After Your Coverage is Active

1. You will receive your member card and welcome materials in the mail.

2. Register for an online account for quick access to your online member card, benefits, claims and more.

3. Pay your bill using any of our convenient payment options

If You Need Help

Medical Plan Members

1-877-687-6651 – Essential Plan & Qualified Health Plans
1-800-650-4359 – Child Health Plus
TTY 711

Regular Hours
Monday – Friday: 8 a.m. – 6 p.m. ET

Extended Hours for Open Enrollment (November 16 – January 31)
Monday – Thursday: 8 a.m. – 7 p.m. ET
Friday: 8 a.m. – 6:30 p.m. ET

Dental Plan Members

1-844-829-8513 – Dental Healthy Smile
TTY 711

Regular Hours
Monday - Thursday: 8 a.m. – 5:30 p.m. ET
Friday: 9 a.m. – 5:30 p.m. ET


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