24/7 Nurse Call Line

Peace of Mind When You Need it Right Away

You can contact a nurse by phone anytime – 24 hours a day, seven days a week. Our specially trained registered nurses can provide support and education for members with chronic or complex health conditions or answers to more general health questions.
Image: Woman on telephone

Key Features:

  • Decision making support and education when you need it most
  • Triage to appropriate level of care
  • Information regarding diagnoses, medications, and treatment options
  • Assistance with finding providers
  • Nutritional information
  • Referrals, as appropriate, into the Member Care Management program for enhanced care management
  • Welcome mailing sent to all households newly eligible for the program

Ask a Nurse Today!

Call 1-800-348-9786 (TDD/TTY 1-877-471-7033).


The 24/7 Nurse Call Line is a service provided to our members to support their relationship with their health care providers. The information provided is intended to help educate members, not to replace the advice of a medical professional. If you are experiencing severe symptoms such as sharp pains, fever, loss of bodily function control, vomiting or any other immediate medical concern, dial 911 or contact a physician directly.

Univera Healthcare contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Univera Healthcare depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. .
This page last updated .