24/7 Nurse Call Line
Peace of Mind When You Need it Right AwayYou can contact a nurse by phone anytime – 24 hours a day, seven days a week. Our specially trained registered nurses can provide support and education for members with chronic or complex health conditions or answers to more general health questions.
- Decision making support and education when you need it most
- Triage to appropriate level of care
- Information regarding diagnoses, medications, and treatment options
- Assistance with finding providers
- Nutritional information
- Referrals, as appropriate, into the Member Care Management program for enhanced care management
- Welcome mailing sent to all households newly eligible for the program
Ask a Nurse Today!Call 1-800-348-9786 (TDD/TTY 1-877-471-7033).
The 24/7 Nurse Call Line is a service provided to our members to support their relationship with their health care providers. The information provided is intended to help educate members, not to replace the advice of a medical professional. If you are experiencing severe symptoms such as sharp pains, fever, loss of bodily function control, vomiting or any other immediate medical concern, dial 911 or contact a physician directly.