Operational Excellence takes a Companywide approach to exceeding employee, customer, and provider expectations through high performance and continuous improvement.

Our Operations and Service staff at Univera Healthcare are an integral and valued part of delivering on our Companywide commitment to high performance and continuous improvement. Within our organization, our staff are experienced professionals who work to ensure all internal and external customers and health care providers receive exceptional service. Our staff have a genuine sense of pride in our products and services and a true passion for providing a worry-free experience.

Career development is important at Univera Healthcare and allows for many different opportunities for success some of the career areas are: Customer Care, Claims, National Programs and eServices, Enrollment Management, Quality Operations, and Safety Net programs.